Sales side of the business is good! Brit took care of us and came out to the house to measure and kept us informed of the costs/adjustments.
Installation team was excellent! Professional and quick. If I had more floor, I’d return! 😆
We are very happy with our new flooring and carpet. Patrick is a great salesman and kept us updated throughout the entire process. German and his co- worker did a wonderful job installing the flooring and carpet. We would absolutely recommend Total Flooring.
Brit was extremely helpful and easy to work with. She took the time on more than one occasion to come to our home to help us, and share her suggestions. Her recommendations were spot on! We LOVE our new hardwood floor!
The carpet installers did a fantastic job! The carpet is very soft and looks amazing! We had some big furniture so they stayed longer to get the job done. We are very grateful for their hard work.
Fantastic experience from beginning to end. Patrick Kois was super responsive, turned around quotes lightning fast, and kept me apprised of scheduling. The crew was super efficient, installed the carpet in record time, and worked around a ton of furniture. I'll be using them for any future flooring needs.
The installers were fast, efficient and clean! Brittany also made all the personally touches by being in constant communication with us throughout the whole process down to reaching out after to see how it looked. We 100% would recommend Total Flooring not only for the exceptional customer service but pricing, installation, just everything! Thank you, we love our new/updated basement!
They were able to schedule the installation over multiple days so our office could still operate and were always available to answer our questions. The installation crew was extremely professional, courteous, and clean. Overall, we could not be happier with the process and how great our office now looks!
Being able to bring a sample home to see what it looked like in our own home made all the difference. Brittany followed up promptly with measuring our space and providing an estimate for the job. The installer, Jose, was polite, knowledgeable, and kept to the timeline we were promised. I would definitely recommend Total Flooring to anyone looking for quality and competence.
Patrick came out to our home with samples and we were able to find the right carpet for us very easily. The installers were also great. They did a nice job on the install and also took care to clean the floor after the old carpet tear out. And best of all, the new carpeting looks great. I highly recommend.
Dealing with Total Flooring was a great experience. Everyone is very professional, helpful and knowledgeable. Our installers were very respectful, clean, and did an amazing job! Brittany helped us pick out the perfect carpet(s) for our family and our needs. She made the process super easy and we couldn’t be happier with the end result!
We have used Total Flooring a total of three times for different sections of our home and have always been happy with the product and services. Patrick Mitchell was knowledgeable and a pleasure to do business with. The install crew was amazing and left our house spotless! Would highly recommend!
What a wonderful experience from start to finish. Brit Joaitis at Total Flooring was extremely helpful with selection of flooring, working with us with ordering. She was very flexible and always available for questions . The crew she got for our installation was also very good. Prompt, professional, fast, cleaned up and my floors are beautiful.
Total Flooring is my go to for all my flooring needs, and Brittany made my shopping experience 5 star! She listened to my wants/needs and helped me make the right decision for my project. She is very knowledgeable, professional and a pleasure to work with. Thank you Brittany, for a job well done!!
Total flooring put in new flooring, stairs and a runner. Brittany was great to work with. The crew that did the work were very professional. We are very happy with the work they did. We will definitely use them for future projects.
We went to Total Flooring to inquire about Luxury Vinyl Plank flooring for our entire 1st floor. Brittany was so professional throughout the whole experience! She was so helpful and everything from purchasing to install was flawless. We even went back a few months later to carpet our upstairs. We'll be heading back when we have our last 2 rooms to redo!